General statistics

619 services
See statistics of electronic services
76 statistics
See how many people are visiting our services
8 analyses
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Data we collect

Cost per transaction

Counted as total yearly maintenance costs divided by number of transactions per year

Completion rate

The percentage of operations that have been successful

Traffic stats

The information about users activity on websites including tools statistics

Digital take-up

What percentage of operations are already performed digitally only

User satisfaction

Measured on the basis of surveys or evaluations expressed in help desk systems


Keywords that brought users to websites via search engines